Talemetry Add-ins, Turning on Logging for Troubleshooting Purposes

Logging is available for troubleshooting the Add-ins but it is not intended to leave on. Revert the setting after you are finished troubleshooting.

  1. The change needs to be done in the %AppData%\Talent Technology\EAMConfig.xml file. As you want to revert the settings when done it is good practice to backup this file before starting. You can then revert to this backup when done.
  2. Open the file and find the following XPATH:
    /config/logDirectory/
    The string value is the directory in which the error log will appear. The string value "[ApplicationData]" is the "%AppData%\Talent Technology" folder.
  3. Edit the string to the folder location you want.
  4. Change the following XPATH value to "True". Ensure that "T" is capital (it is case sensitive).
    /config/logDirectory@enabled 
  5. Save the EAMConfig.xml
  6. Restart the application running the Add-in and it should start generating a log.  
    Note: Ensure that the application stopped completely. Outlook for example will often run in the background when it's closed. We recommend checking the Task Manager that it's been stopped.
  7. You will now see a log file being generated in the folder that was defined and you can review it for clues to the problem you are troubleshooting.

Apply

  1. What is Talemetry Apply?
  2. What is Talemetry Apply Workflow?
  3. Can Apply Workflow support different workflows?
  4. What are the configurable steps available in Apply Workflow?
  5. What are Candidate Questions in Apply Workflow?
  6. Tutorial: Apply Workflow - Configure Settings
  7. Tutorial: Apply Workflow - Create a basic workflow
  8. Tutorial: Apply Workflow - Configure Welcome Page Options
  9. Tutorial: Apply Workflow - Configure Apply Social Media Options
  10. Tutorial: Apply Workflow - Configure Review Page Options
  11. Tutorial: Apply Workflow - Configure Candidate Question Page Options
  12. Tutorial: Apply Workflow - Configure Final Page Options
  13. Configuration: iRec Connector: Import only Degree Awarded Year for Education
  14. Support: iRec: ORA-06550: line 21, column 39: PLS-00103: Encountered the symbol "..." when expecting one of the following: ...
  15. Support: iRec: When deploying Website integration to Prod iRec 12, deployment fails.
  16. Support: PeopleSoft: "Document Too Small" but document parses fine using Apply Parsing Testing Tools.
  17. Support: PeopleSoft: Intermittent Error - Gateway General Connection Failed (158, 10836)
  18. Talemetry Apply: Virus Scanning
  19. Support: iRecruitment: Social Apply Widget shows Error. Cannot attempt to upload resume.
  20. Why Candidate Questions & Answers (Q & A's) may not appear on candidate profiles in Talemetry
  21. How to reset your Customer Account Manager (CAM) password
  22. Difference between Company Accounts, Company Users, and Resume Processing Accounts in Customer Account Manager (CAM)
  23. Resume Extraction Guidelines for Talemetry Apply
  24. PeopleSoft/Listener: Duplicate Applicant Records Appear in PeopleSoft
  25. A Quick Guide to Troubleshooting the Apply Add-ins with PeopleSoft.
  26. iRecruitment Talemetry Apply Integrator Integration Guide
  27. PeopleSoft: Talemetry Candidate Issues - General Troubleshooting Tips
  28. Apply Workflow How-To Guide - How do I hide the link "Skip this step and apply manually" ?
  29. PeopleSoft Oracle Bug - "Data being added conflicts with existing data (18,2)" error on Career Portal.
  30. PeopleSoft - Application Data not saving correctly- LOSS of data (PS 8.9, 9.0, 9.1)
  31. PeopleSoft - Error "Highlighted fields are required. (15,30)"
  32. What is RMX Enterprise? (Resume Mirror Parsing Web Service)
  33. Talemetry Add-ins, Turning on Logging for Troubleshooting Purposes
  34. Talemetry Integrator - How to Repost an Apply Transaction
  35. Talemetry Apply URL Does Not Work for Oracle EBS

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